Update Conversation Thread

  • REST Method: PUT
  • URL: https://api.helpscout.net/v1/conversations/{id}/threads/{threadId}.json
  • Content-Type: application/json

Use this endpoint to update the text of a conversation thread. When the thread text is changed, the original text is saved and can be viewed on the Help Scout website when viewing a conversation.

Request

Name Type Required Default Notes
thread ConversationThread Y   The body of the request (see example below).
reload boolean N false Set this request parameter to true to return the updated conversation in the response.
{
    "body": "Updated thread body."
}

Accepted Fields

Name Type Required Default Notes
body string Y    

Response

Response Name Type Notes
Header Status Integer 200
Status: 200 OK